Perceptions and attitudes of spanish “Digital Seniors” towards e-government

dc.centroUniversidad San Pablo-CEU
dc.contributor.authorAbad Alcalá, Leopoldo
dc.contributor.authorLLorente Barroso, Carmen
dc.contributor.authorSánchez Valle, María
dc.date.accessioned2022-04-08T10:36:04Z
dc.date.available2022-04-08T10:36:04Z
dc.date.issued2020-01-01
dc.descriptionInternational Journal of Electronic Government Research, e-ISSN 1548-3894, 18 (1), 2022, pp 19
dc.description.abstractA typology of user was explored as to behaviour and perception of e-government through a telephone survey involving 405 internet users between 60 and 79 years of age. Ten different groups were identified by means of dimensionality reduction techniques followed by a cluster analysis. The main conclusion is that there is no consistent pattern, although among the groups which do use e-government they have less concerns than the rest and see less need for modifications to be applied to adapt the websites to the needs of seniors. Within this older age group, two types are clearly identified: those who feel uncomfortable, which explains their avoidance of e-government, and to a lesser degree those whose lack of contact with public administration may be due to a lack of interest for such services. It appears that a senior-friendly offering together with learning opportunities would increase interest for this channel.es_ES
dc.identifier.urihttp://hdl.handle.net/10637/13637
dc.language.isoenes_ES
dc.rightsopen access
dc.rights.cchttps://creativecommons.org/licenses/by-nc-nd/4.0/deed.es
dc.subjectAgeingen_En
dc.subjectCluster analysisen_EN
dc.subjectElderen_EN
dc.subjectElectronic governmenten_EN
dc.subjectInternet usersen_EN
dc.subjectProfilesen_EN
dc.subjectPublic administrationen_EN
dc.subjectSenioren_EN
dc.subjectFriendlyen_EN
dc.subjectTypologyen_EN
dc.subjectLlorente Barroso, Carmen.
dc.titlePerceptions and attitudes of spanish “Digital Seniors” towards e-governmentes_ES
dc.typeArtículoes_ES
dspace.entity.typePublicationes
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relation.isAuthorOfPublication5b60419a-f2c9-455b-9a6e-b6c227aaf73b
relation.isAuthorOfPublication.latestForDiscovery58fc6596-1dea-4189-ba07-57e7ddac5536

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